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Chad Borah Team Careers

The Chad Borah Team is the #1 Pillar To Post® home inspection franchise in North America. Our difference is our talented team of people who share many of the same values such as honesty, integrity, and pride. We deliver an exceptional service, work well as a team and we have fun doing it. Want to join the fun? Check out our current job openings below!
inspector-gutters

Inspector

Job Requirements:

  • Possess strong customer service skills
  • Basic knowledge of residential home systems and components
  • Strong written and verbal communication skills
  • Strong attention to detail
  • Proficient computer skills
  • Punctual and ability to work unsupervised
  • Valid driver’s license and insurance
  • Must be able to work in various weather conditions, climb ladders, walk on roofs & access crawl spaces
  • Ability to pass all employment screenings
  • Required to authorize background and driving checks

Hours:

The position requires availability Monday through Friday and typically two Saturdays a month for a total of approximately 40 hours per week

Customer Service Representative

Job Responsibilities:

  • Managing large amounts of inbound and outbound calls in a timely manner
  • Scheduling inspections with clients, real estate agents, third-party vendors
  • Guiding clients through our service offerings and helping them choose the package that best suits their needs
  • Proactively identifying opportunities to enhance the client experience through additional services
  • Following up on open quotes, tentative bookings, and call-backs to assist clients in completing their inspection request
  • Maintaining a high level of professionalism and positive attitude with clients
  • Communicating and coordinating effectively with internal departments
  • Following company processes accurately and efficiently

Job Requirements:

  • Exceptional interpersonal and rapport building skills
  • Great active listening skills
  • Strong verbal communication and persuasive speaking abilities
  • Confidence discussing service options and navigating value-based conversations
  • Ability to read client needs and provide thoughtful, well-matched recommendations
  • Comfortability working in fast-paced environments
  • Capability to learn software systems relatively easily
  • Customer focus and adaptability to different personality types
  • Ability to multi-task, set priorities and manage time effectively
  • Computer literacy and proficiency in Excel, Outlook & Word

Hours:

The position requires availability Monday through Friday for a total of approximately 40 hours per week

Customer Service Representative

Job Responsibilities:
  • Managing large amounts of inbound and outbound calls in a timely manner
  • Scheduling inspections with clients, real estate agents, third-party vendors
  • Guiding clients through our service offerings and helping them choose the package that best suits their needs
  • Proactively identifying opportunities to enhance the client experience through additional services
  • Following up on open quotes, tentative bookings, and call-backs to assist clients in completing their inspection request
  • Maintaining a high level of professionalism and positive attitude with clients
  • Communicating and coordinating effectively with internal departments
  • Following company processes accurately and efficiently
Job Requirements:
  • Exceptional interpersonal and rapport building skills
  • Great active listening skills
  • Strong verbal communication and persuasive speaking abilities
  • Confidence discussing service options and navigating value-based conversations
  • Ability to read client needs and provide thoughtful, well-matched recommendations
  • Comfortability working in fast-paced environments
  • Capability to learn software systems relatively easily
  • Customer focus and adaptability to different personality types
  • Ability to multi-task, set priorities and manage time effectively
  • Computer literacy and proficiency in Excel, Outlook & Word
Hours:
The position requires availability Monday through Friday for a total of approximately 40 hours per week